Terms & Conditions

Last updated: 15 September 2026

These Terms and Conditions (“Agreement”, “Terms and Conditions”, or “Terms”) govern your access to and use of keyofburdens.com (the “Website”) and the purchase and use of digital products and related services offered through the Website.

The Website is operated by:

MAELYTH ENTERTAINMENT LTD Company Number: 17417195 50 Princes Street Ipswich, IP1 1RJ United Kingdom

Email: info@keyofburdens.com

In these Terms, references to “we”, “us”, “our”, or the “Company” mean MAELYTH ENTERTAINMENT LTD.

1.2

These Terms become binding upon you when you create an Account, place an Order, purchase a Product, or otherwise use the Website or Services.

If you do not agree with these Terms, you must not use the Website or purchase Products or Services from us.

1.3

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Website and place Orders.

By using the Website, you confirm that you satisfy these requirements.

If you use the Website on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.

1.4

The Website primarily offers digital products, including game activation keys, digital codes, licences, downloadable content, subscriptions, and other gaming-related digital products.

Products may be intended for activation through third-party platforms such as Steam, Ubisoft Connect, EA app, Battle.net, or other platforms specified on the relevant Product page.

Your use of a third-party platform is governed by that platform’s own terms and policies.

1.5

We may amend these Terms from time to time for legal, regulatory, commercial, operational, technical, or security reasons.

Where changes materially affect your rights or obligations, we will provide reasonable notice through the Website and/or by email where appropriate.

Changes will not normally affect Orders already concluded before the updated Terms become effective, except where required by applicable law.

2. Definitions

For the purposes of these Terms:

2.1 “Account”

means a personal user account created on the Website.

2.2 “Additional Services”

means any optional paid or unpaid services offered in connection with a Product, Order, Account, or use of the Website.

2.3 “Contract”

means the legally binding agreement concluded between you and us for the purchase of a Product or Service through the Website.

2.4 “Digital Key” or “Key”

means a digital activation code, licence key, redemption code, or similar digital credential used to activate or access a Product on a specified platform.

2.5 “Order”

means a request submitted through the Website to purchase a Product or Service.

2.6 “Privacy Policy”

means our separate Privacy Policy describing how we collect, use, store, and otherwise process personal data.

2.7 “Product”

means any game activation key, digital code, licence, downloadable content, subscription, digital content, or other digital product made available for purchase through the Website.

2.8 “Services”

means services provided through or in connection with the Website, including Account functionality, order processing, digital delivery, customer support, and other related functionality.

2.9 “User”, “you”, or “your”

means any individual or legal entity accessing or using the Website or Services.

2.10 “Website”

means keyofburdens.com, including its associated pages and systems operated by the Company.

2.11 “Wallet”

means any internal store credit, promotional balance, refund balance, or similar functionality that may be made available through an Account.

2.12 “Working Day”

means any day other than Saturday, Sunday, or a public holiday in England.

Words in the singular include the plural and vice versa where the context requires.

3. Eligibility and General Terms of Use

3.1

You must be at least 18 years old to create an Account, place an Order, or purchase Products through the Website.

3.2

You are responsible for ensuring that your use of the Website and purchase or use of Products complies with applicable laws in your country or region.

3.3

When using the Website, you may receive transactional emails, security notifications, order information, service communications, or other messages necessary for providing the Services.

Marketing communications will be handled separately and, where required, sent only with appropriate consent.

3.4

You must not:

a) use the Website for unlawful, fraudulent, deceptive, or abusive purposes;

b) upload or distribute malware, viruses, malicious scripts, or harmful code;

c) interfere with the operation, security, or availability of the Website;

d) attempt to gain unauthorised access to Accounts, databases, servers, or systems;

e) scrape, harvest, extract, or systematically collect Website data without our written permission;

f) impersonate another individual or legal entity;

g) use stolen, fraudulent, or unauthorised payment methods;

h) abuse refunds, disputes, chargebacks, promotional offers, or Account functionality;

i) resell or commercially distribute Products where such resale is prohibited by us, the publisher, supplier, or relevant platform;

j) infringe our intellectual property rights or those of any third party.

3.5

We may update, modify, improve, replace, suspend, or discontinue Website features where reasonably necessary.

4. Technical Requirements

4.1

To use the Website and receive digital Products, you should have:

a) a computer, smartphone, tablet, or other compatible device with internet access;

b) a valid and accessible email address;

c) a current web browser with appropriate functionality enabled;

d) access to any third-party gaming platform required to activate the purchased Product;

e) hardware and software meeting the Product’s applicable system requirements.

4.2

You are responsible for checking the relevant Product requirements before completing your purchase.

5. User Accounts

5.1

Where Account registration is available or required, you must provide accurate, complete, and current information.

5.2

You are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your Account.

5.3

You must notify us promptly if you believe that your Account has been accessed or used without authorisation.

5.4

We may refuse registration, restrict an Account, suspend access, or close an Account where reasonably necessary for:

a) security purposes;

b) fraud prevention;

c) legal or regulatory compliance;

d) suspected breach of these Terms;

e) chargeback or payment abuse;

f) protection of other Users or the Website.

5.5

Unless expressly permitted by us, Accounts are personal and may not be sold, transferred, rented, or shared with another person.

5.6

Products and Services may not be available in all countries or regions.

6. Products, Platforms and Regional Restrictions

6.1

Products sold through the Website are generally digital products. Unless expressly stated otherwise, no physical item, disc, box, manual, or other physical product will be shipped.

6.2

Each Product may be intended for a particular activation platform, including Steam, Ubisoft Connect, EA app, Battle.net, or another platform identified on the Product page.

6.3

You are responsible for checking the required activation platform before purchasing.

A Digital Key intended for one platform may not work on another platform.

6.4

Products may also be subject to geographical or regional restrictions.

You must check any region restrictions displayed on the Product page before completing an Order.

6.5

You are responsible for ensuring that the Product is compatible with:

a) your country or region;

b) your gaming platform;

c) your user account with the relevant third-party platform;

d) your device and operating system;

e) any other requirements stated on the Product page.

6.6

Publishers and platform operators may change system requirements, activation procedures, online functionality, or availability after purchase. Such third-party changes are outside our reasonable control.

7. Orders and Formation of Contract

7.1

To place an Order, you must select the relevant Product, provide the required information, choose an available payment method, and confirm your purchase.

7.2

By submitting an Order, you make an offer to purchase the selected Product or Service subject to these Terms and any additional conditions displayed on the Product page or during checkout.

7.3

A Contract is formed when we accept your Order and provide confirmation or commence fulfilment, subject to applicable law.

7.4

We reserve the right to refuse, cancel, or place an Order on hold where reasonably necessary because of:

a) suspected fraud or unauthorised payment;

b) payment verification requirements;

c) incorrect pricing or Product information;

d) technical errors;

e) Product unavailability;

f) legal or regulatory requirements;

g) suspected violation of these Terms.

7.5

If we cancel an Order after receiving payment and before valid delivery, we will refund the amount due in accordance with applicable law and our Refund Policy.

8. Payments

8.1

Available payment methods are displayed during checkout and may vary depending on your location, currency, Product, or payment provider.

8.2

Payments may be processed by third-party payment service providers.

8.3

You confirm that you are authorised to use the payment method provided for an Order.

8.4

The total amount payable will be displayed before you confirm the Order, including applicable taxes, charges, and fees where required.

8.5

If a payment fails, is declined, reversed, cancelled, charged back, or otherwise not successfully completed, we may suspend or cancel the relevant Order or Account as appropriate.

8.6

We may carry out reasonable payment and fraud-prevention verification before delivering a Product.

9. Pricing

9.1

Product prices are displayed on the Website.

9.2

Prices may change based on availability, suppliers, publishers, promotions, market conditions, currencies, taxes, or other commercial factors.

9.3

We may change prices at any time before an Order is confirmed.

A price change will not normally affect an Order for which a Contract has already been formed.

9.4

We may correct obvious pricing, typographical, technical, or display errors.

Where an obvious pricing error affects an Order, we may contact you to offer the correct price or cancel and refund the affected Order where permitted by law.

9.5

Promotional discounts, bundles, and codes may be subject to additional conditions.

10. Digital Delivery

10.1

Products are delivered digitally using the delivery method specified on the Website, Product page, checkout page, Account, or Order confirmation.

10.2

Most Products are intended to be delivered after successful payment and any necessary verification has been completed.

10.3

Delivery may be delayed due to:

a) payment verification;

b) fraud-prevention checks;

c) technical issues;

d) stock availability;

e) supplier or publisher delays;

f) circumstances outside our reasonable control.

10.4

You are responsible for providing a valid email address and accurate information necessary for delivery.

10.5

You must not disclose a Digital Key publicly or provide it to an unauthorised third party.

Once a Key has been revealed or delivered, you are responsible for keeping it secure.

11. Activation of Digital Keys

11.1

You must activate the Product using the platform and instructions specified on the Product page.

11.2

If a Key does not work, you should first verify:

a) that the Key has been entered correctly;

b) that you are using the correct activation platform;

c) that your account and region are compatible with the Product;

d) that all activation instructions have been followed.

11.3

If the Key remains invalid, you should contact info@keyofburdens.com and provide your Order information and reasonable evidence of the activation issue.

11.4

We may request screenshots, error messages, platform information, or other reasonable evidence necessary to investigate an allegedly defective or invalid Key.

11.5

You should not attempt to redeem or transfer a disputed Key on multiple accounts while an investigation is in progress.

12. Pre-Orders

12.1

Where pre-orders are offered:

a) payment may be collected when the pre-order is placed;

b) delivery is expected on or around the release date stated on the Product page;

c) release dates may be changed by publishers, developers, suppliers, or platforms;

d) any estimated release date is not guaranteed unless expressly stated otherwise.

12.2

Cancellation and refund rights for pre-orders are governed by applicable law, these Terms, and our Refund Policy.

13. Refunds and Cancellation

13.1

Refund and cancellation eligibility depends on the nature of the Product, whether digital delivery has commenced, whether a Digital Key has been revealed or supplied, and applicable consumer law.

13.2

Where permitted by applicable law, when you expressly request or consent to immediate supply of digital content during an applicable cancellation period and acknowledge that your cancellation right may be lost once supply begins, your statutory right to cancel may cease when the relevant legal requirements are satisfied.

13.3

A refund may be considered in circumstances including:

a) duplicate payment;

b) failure to deliver the purchased Product;

c) a Digital Key verified as invalid or defective;

d) an incorrect Product supplied by us;

e) an unauthorised transaction following appropriate verification;

f) circumstances where a refund is required by applicable law;

g) another circumstance expressly covered by our Refund Policy.

13.4

A Product will generally not be eligible for a discretionary refund merely because:

a) you purchased the wrong game or edition;

b) you purchased a Product for the wrong platform;

c) your device does not meet disclosed system requirements;

d) you purchased a Product with disclosed regional restrictions incompatible with your location;

e) you changed your mind after a Digital Key was supplied or revealed,

except where applicable law provides otherwise.

13.5

Refunds will normally be returned using the original payment method where reasonably possible.

13.6

Nothing in these Terms or our Refund Policy excludes or restricts mandatory consumer rights that cannot lawfully be excluded.

13.7

Further information is provided in our separate Refund Policy, which forms part of the terms applicable to purchases made through the Website.

14. Wallet and Store Credit

14.1

Where available, Wallet or store credit functionality may allow eligible balances to be used toward purchases on the Website.

14.2

Unless expressly stated otherwise, Website credit is not a bank deposit, bank account, cryptocurrency, or investment product.

14.3

Store credit may be subject to conditions displayed when it is issued.

14.4

Store credit cannot be exchanged for cash or transferred to another User unless we expressly permit this or applicable law requires otherwise.

14.5

Nothing in this section affects mandatory refund rights.

15. Promotional Codes

15.1

We may provide promotional codes, discounts, vouchers, or other promotional benefits.

15.2

Promotions may be subject to:

a) expiry dates;

b) minimum purchase requirements;

c) Product or geographical restrictions;

d) single-use limitations;

e) Account eligibility requirements;

f) other conditions disclosed with the promotion.

15.3

Unless otherwise stated, promotional codes cannot be exchanged for cash, resold, or combined with incompatible promotions.

15.4

We may cancel promotional codes obtained or used through fraud, abuse, manipulation, or technical exploitation.

16. Third-Party Platforms and Services

16.1

Products may require the use of third-party services or platforms.

16.2

We do not own or control third-party gaming platforms, publishers, payment providers, or other external services.

16.3

Your use of third-party services is governed by their respective terms, privacy policies, and other rules.

16.4

To the extent permitted by law, we are not responsible for third-party service outages, account restrictions, platform changes, or other actions outside our reasonable control.

16.5

Nothing on the Website should be interpreted as indicating sponsorship, ownership, endorsement, or affiliation with a publisher, developer, trademark owner, or gaming platform unless expressly stated.

17.1

Where you have subscribed or otherwise provided valid consent where required, we may send you information about Products, discounts, promotions, offers, and Website updates.

17.2

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the relevant communication or by contacting:

info@keyofburdens.com

17.3

Unsubscribing from marketing does not prevent us from sending transactional, security, legal, or service-related communications necessary for your Account or Orders.

18. Intellectual Property Rights

18.1

The Website’s software, design, layout, databases, original text, graphics, branding, and other materials owned or licensed by MAELYTH ENTERTAINMENT LTD are protected by applicable intellectual property laws.

18.2

Game names, publisher names, platform names, logos, trademarks, artwork, and other third-party intellectual property displayed on the Website remain the property of their respective owners.

18.3

Unless expressly permitted, you must not:

a) copy, reproduce, republish, distribute, or commercially exploit Website content;

b) reverse engineer or interfere with Website software or systems;

c) remove copyright, trademark, or proprietary notices;

d) falsely represent an affiliation with the Company;

e) use our branding or intellectual property without written permission.

19. User Content

19.1

Where the Website permits reviews, comments, support submissions, images, or other User-generated content, you remain responsible for the content you submit.

19.2

You confirm that your content:

a) is lawful;

b) does not infringe third-party rights;

c) is not fraudulent or intentionally misleading;

d) does not contain malware or harmful material;

e) is not threatening, defamatory, abusive, discriminatory, or otherwise unlawful.

19.3

We may remove or restrict content that reasonably appears to violate these Terms or applicable law.

19.4

Where necessary to operate the Website, you grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, and technically process content submitted by you for the purposes of operating and providing the relevant Services.

20. Suspension and Termination

20.1

You may stop using the Website at any time.

Where Account deletion functionality is not available directly through your Account, you may contact us.

20.2

We may suspend, restrict, or terminate an Account or access to Services where reasonably necessary because:

a) these Terms have been breached;

b) fraud or unlawful activity is suspected;

c) payment or chargeback abuse is suspected;

d) the Account presents a security risk;

e) we are required to act by law, court order, regulator, payment provider, or other competent authority;

f) continued access could materially harm the Website, Company, or other Users.

20.3

Where appropriate and legally permissible, we may notify you of the reason for suspension or termination.

20.4

Termination does not affect rights or obligations that arose before termination.

21. Our Liability

21.1

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

21.2

Subject to mandatory consumer rights, the Website and Services are provided on an “as is” and “as available” basis.

21.3

We do not guarantee uninterrupted or error-free access to the Website.

21.4

To the fullest extent permitted by applicable law, we are not responsible for losses caused solely by:

a) circumstances outside our reasonable control;

b) third-party platform or publisher outages;

c) internet or telecommunications failures;

d) incorrect information provided by the User;

e) User failure to comply with disclosed Product, platform, region, or system requirements.

21.5

If you are acting in the course of a business, to the fullest extent permitted by law we will not be liable for indirect or consequential loss, loss of profits, loss of revenue, loss of business opportunity, or loss of goodwill.

21.6

Any limitation of liability in these Terms applies only to the extent permitted by applicable law and does not restrict mandatory consumer remedies.

22. User Responsibility

22.1

You are responsible for:

a) selecting the correct Product;

b) checking the Product edition;

c) checking platform compatibility;

d) checking regional restrictions;

e) checking system requirements;

f) protecting your Account and delivered Digital Keys;

g) providing accurate Order and contact information.

22.2

Business Users agree, to the extent permitted by law, to indemnify the Company against reasonable losses and claims arising directly from their unlawful use of the Website, infringement of third-party rights, or material breach of these Terms.

This indemnity does not apply to consumer Users to the extent that doing so would conflict with mandatory consumer law.

23. Complaints and Customer Support

23.1

If you experience a problem with an Order, Product, payment, delivery, or Digital Key, please contact:

info@keyofburdens.com

23.2

To help us investigate efficiently, please provide where relevant:

a) your Order number;

b) the email address associated with the Order;

c) a description of the issue;

d) screenshots or error messages;

e) relevant activation platform information.

Email: info@keyofburdens.com

Website: keyofburdens.com